Do you have a friendly, customer-service attitude? As a Client Facilitator, you'll be the first point of contact for clients at one of our 19 tax sites.
AARP Foundation Tax-Aide helps to provide free federal and state tax preparation services to local residents. This is an incredible opportunity to interact with and help many people, learn new skills, or use your existing ones to make a real difference in your community.
Responsibilities
- Greet clients and assist them in completing required forms.
- Direct clients to the next available tax counselor.
- Handle various administrative tasks to ensure a smooth process.
Time Commitment & Training
- Training: Required online and in-person training sessions in January, totaling 10-15 hours.
- Tax Season: At least one full day per week (6-8 hours) at a specific site during the tax season (February 1 – April 15).
Requirements
- Excellent communication skills and a patient, friendly attitude.
- Bonus: Fluency in a second language is a plus!
