Join our team as a Client Check-In and Data Entry Assistant to support families in need! We're looking for friendly, detail-oriented volunteers (BILINGUAL) comfortable using computers to help with check-ins, appointment scheduling, and logging services. Shifts are available Monday through Friday, 9 AM to 4 PM. Training is provided!
Your role will ensure smooth operations during our service hours and help families access essential resources efficiently.
Responsibilities:
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Greet and check clients in using a spreadsheet
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Accurately log diaper distribution details
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Assist clients in scheduling future appointments via SignUpGenius
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Enter client visit data into our secure database (Service Insights)
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Maintain strict confidentiality and accuracy at all times
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Provide respectful and friendly service to clients
Ideal Qualifications:
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Comfortable with computers, spreadsheets, and web-based tools
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Detail-oriented with solid organizational skills
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Willing to learn new systems (training on Service Insights provided)
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Friendly, patient, and respectful when interacting with families
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Able to maintain confidentiality and handle sensitive information properly
Time Commitment:
Flexible shifts Monday through Friday, 9:00 AM to 4:00 PM
Training:
All volunteers will receive orientation and system-specific training to ensure success in the role.
Not approved for MCPS SSL hours.