About MobileMed: MobileMed has been serving low-income and uninsured members of the Montgomery County community for over fifty years. Our mission is to improve the health of those who face the greatest barriers to care access. Programming includes general checkups and preventative care, chronic disease management, integrated behavioral healthcare, and both in-house specialty care and referrals.
The Role: MobileMed is looking for an individual looking to gain experience in medical administration. The role will work closely with the Specialty Referrals Coordinator to assist in facilitating patient access to life-saving specialty services! This is great opportunity for a college student, graduate student, or recent graduate.
Hours: We expect this volunteer to be involved 6-9 hours per week over 2-3 days. Exact hours are flexible. You must be free to complete these hours during MobileMed's open hours (8:30am-5:00pm) Monday- Friday. This is an on-site role. We are looking for volunteers interested in supporting this work for six months or more.
Location: Rockville, MD
To Apply: Please submit your resume and a cover letter describing your interest and availability to Naira Hirz at nhirz@mobilemedicalcare.org with subject line “ Volunteer Assistant to Specialty Medical Coordinator”. If you are interested in this volunteering opportunity, please reach us before April 11th, 2022.
Responsibilities:
- Call patients - appointment reminders, document requests, etc.
- Mail referrals to patients (use of office printer, scanner, and postage machine)
- Correspond with specialty care offices to request and obtain patient records. Maintain spreadsheet of outstanding requests and follow up appropriately.
- Experience and/or an interest in learning to navigate patient record software (eClinical Works, Community Health Link). Update records with new information as instructed.
- Use of Microsoft Office 365 (Outlook, Word, Excel)
Qualifications:
- Comfort working with a diverse patient population
- Interest in the MobileMed mission and participation in a nonprofit environment
- Great attention to detail
