Opportunities From: Montgomery County Volunteer Center

The Montgomery County Office of Consumer Protection is seeking a skilled Content & Social Media Writer Volunteer to help us educate residents, share our mission, and strengthen our online presence. This role is ideal for someone who enjoys writing, digital communication, and translating complex topics into clear, engaging, and accessible content.

Task Description

• Research and write communication materials, including newsletters, press releases, blog posts, and website copy.
• Draft compelling copy for social media posts across platforms (X, Facebook, Instagram, and YouTube).
• Assist in planning and maintaining OCP’s social media content calendar to ensure consistent, timely posting.
• Write blog articles on consumer-protection topics, industry trends, scams, and OCP services.
• Support marketing campaigns by writing clear, engaging copy for digital and print materials.
• Help generate traffic and engagement through strong storytelling and platform-appropriate messaging.
• Collaborate with the OCP team to brainstorm content ideas and creative campaign concepts.

Skills Needed

• Strong writing, editing, and research skills.
• Experience creating content for social media platforms (X, Facebook, Instagram, YouTube).
• Understanding of how to tailor messaging for different audiences and platforms.
• Ability to generate ideas and contribute to a consistent, strategic content flow.
• Effective communication skills.
• Ability to meet deadlines and follow through on tasks.
• Ability to work independently and in a collaborative environment.
• 1-2 years of related writing, communications, or social media experience (professional, academic, or portfolio-based).

How You’ll Make a Difference:
• Help OCP communicate consumer protection information in a clear, engaging way.
• Support strategic social media and content campaigns that reach thousands of residents.
• Contribute to educating the public on important consumer topics.

What You’ll Gain:
• Real-world writing samples across newsletters, blogs, social media, and campaigns.
• Experience planning and producing content for government communications.
• Opportunities to grow your writing, research, and content strategy skills.

Age: Opportunity for 18 and above.

Not approved for MCPS SSL hours.

The Montgomery County Office of Consumer Protection is seeking a creative and detail-oriented Graphic Designer Volunteer to support our marketing, outreach, and educational initiatives. This volunteer role will help elevate our online presence, expand our visual brand, and ensure that residents receive clear, accessible, and engaging information on consumer protection.

Task Description

• Design branding elements that support OCP’s outreach and communication efforts.
• Create posters, flyers, brochures, and other print and digital materials for events and campaigns.
• Develop graphics for social media, web content, and long-term campaigns.
• Produce infographics that simplify complex consumer topics.
• Design layouts for newsletters and other recurring publications.
• Create and edit short-form videos for social media and educational outreach.
• Edit and enhance photos for use across platforms.
• Develop PowerPoint templates and assist in creating polished presentations.
• Collaborate with OCP staff to brainstorm creative, impactful campaigns.

Skills Needed

• Strong sense of digital and visual design.
• Excellent graphic design skills with a thoughtful eye for layout, color, and accessibility.
• Experience with Canva, Adobe InDesign, or other preferred design tools.
• Video editing experience (short-form content ideal).
• Effective communication skills.
• Ability to meet deadlines and follow through on tasks.
• Ability to work independently and in a collaborative team environment.
• 1-2 years of related design experience (professional, academic, or portfolio-based).

How You’ll Make a Difference:
• Strengthening OCP’s visual brand and digital presence.
• Help us educate residents through clear, accessible, and engaging visuals.
• Support campaigns that promote consumer awareness and scam prevention.

What You’ll Gain:
• Portfolio-ready design projects for a government agency.
• Hands-on experience with branding, layout, and digital design.
• Collaboration experience with a communications and outreach team.

Age: Opportunity for 18 and above.

Not approved for MCPS SSL hours.

Up to three volunteer positions are available to support front desk operations for the Office of Consumer Protection. Collectively, volunteers will provide coverage during regular business hours (Monday – Friday, 8:30 a.m. to 4:00 p.m.), ensuring continuous front desk assistance. Scheduling is flexible, and volunteers may serve part-time shifts.
Volunteers will receive orientation and training on office procedures, consumer service protocols, and the use of Office 365 applications. This opportunity offers hands-on experience in public service, administrative operations, and consumer protection programs in a dynamic government setting.
Multilingual applicants encouraged.

Skills Needed:

1. Strong customer service and communication skills.
2. Ability to work well with the public and staff in a professional, courteous manner.
3. Basic proficiency with Microsoft Office 365 (Outlook, Word, Teams, etc.).
4. Dependable, organized, and attentive to detail.
5. Able to handle confidential information appropriately.
6. Comfortable managing multiple tasks in a busy office environment.

Not approved for MCPS SSL hours.

This is a creative and hands-on opportunity ideal for individuals interested in media production or public service communication. Volunteers may serve part-time and will coordinate schedules with OCP’s Early Detection & Prevention team.

Volunteers will receive orientation and guidance on OCP branding, accessibility standards, and County communication protocols.

Skills Needed:

1. Experience or strong interest in audio/video production or editing.
2. Proficiency with OBS Studio, Canva, and Microsoft Office 365 (Teams, SharePoint, Outlook).
3. Creativity and attention to detail with an understanding of visual design and accessibility.
4. Strong communication skills and ability to work both independently and collaboratively.
5. Dependable and organized with a commitment to meeting deadlines.

Not approved for MCPS SSL hours.