Volunteer: Service to the Armed Forces: Caseworkers (virtual)The American Red Cross seeks adult volunteers to serve as caseworkers, providing direct support to clients, helping veterans, active military and their families. Caseworkers supporting military members and their families will: Interview callers and coordinate requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. Perform outbound activities including obtaining verification, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. Understand and apply Red Cross and SAF policies consistently and correctly. Compose and deliver emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. Caseworkers collaborate with other caseworkers to meet client needs and ensure excellent customer service. Each caseworker will have a supervisor based on their area of service for ongoing guidance and support.Qualifications: -Provide excellent customer service both in face to face and phone settings Time commitment varies with the volume of cases. This is a remote position, available all 7 days of the week. At least 2-3 hours per day between the hours of 10:00am-6:00pm, 2-3 days per week. This position requires 16 + hours of training: 8 hours on-line (self -paced) and ask to complete with in two weeks 8 hours of virtual training broken into 4 trainings (2 hour blocks of time in the week day and can go as late as 7 pm). We ask for 6 months of service. Once trained you may remain active based on mutual agreement. Caseworker status will be evaluated and renewed yearly based on performance.
Application Instructions: 1. Create a Red Cross ID. 2. Complete all steps of the application including uploading photo ID, authorizing a background check, and reviewing wavier forms. 3. Respond to an email from the Volunteer Services team to set up a brief phone interview
Organization: American Red Cross National Capital & Greater Chesapeake Region The American Red Cross seeks adult volunteers to serve as caseworkers, providing direct support to clients, helping veterans, active military and their families. Caseworkers supporting military members and their families will: Interview callers and coordinate requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. Perform outbound activities including obtaining verification, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. Understand and apply Red Cross and SAF policies consistently and correctly. Compose and deliver emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. Caseworkers collaborate with other caseworkers to meet client needs and ensure excellent customer service. Each caseworker will have a supervisor based on their area of service for ongoing guidance and support.Qualifications: -Provide excellent customer service both in face to face and phone settings Time commitment varies with the volume of cases. This is a remote position, available all 7 days of the week. At least 2-3 hours per day between the hours of 10:00am-6:00pm, 2-3 days per week. This position requires 16 + hours of training: 8 hours on-line (self -paced) and ask to complete with in two weeks 8 hours of virtual training broken into 4 trainings (2 hour blocks of time in the week day and can go as late as 7 pm). We ask for 6 months of service. Once trained you may remain active based on mutual agreement. Caseworker status will be evaluated and renewed yearly based on performance.
Application Instructions: 1. Create a Red Cross ID. 2. Complete all steps of the application including uploading photo ID, authorizing a background check, and reviewing wavier forms. 3. Respond to an email from the Volunteer Services team to set up a brief phone interview
Organization: American Red Cross National Capital & Greater Chesapeake Region Opportunity Type: Volunteer Date: Is Ongoing Zip Code: 20910 Allow Groups: No |
Volunteer: General Clinic Volunteer at Walter Reed National Military Medical CenterPurpose: As an American Red Cross volunteer, assist with tasks in a clinical setting and support staff in a variety of direct and indirect patient care activities. Help enhance the morale of patients. Responsibilities: Deliver excellent customer service and positively impact patient and family experiences as an ambassador to the clinic. Specific duties vary, may include: Administrative tasks, answering phones, filing, data entry; Patient assistance, greeting, escorting, mobility assistance, information and referral; Surgical prep, runner, charting, and preparing patients. Maintain professionalism and confidentiality.Qualifications: Military Base access preferred; Must be 18 years of age; Must be a permanent resident or US citizen; COVID vaccination required; Must be willing to complete additional security clearance (could take several weeks to months); Good communication skills, including listening skills, customer service and administrative skills required; Able to work well with many different personality types; Able to stand and walk for long periods of time; Comfortable using the Metro as parking is not available at Walter Reed.Time Commitment: At least 4+ hours per week, for at least 1 year, Monday- Friday during business hours.
Application Instructions: 1. Create a Red Cross ID. 2. Complete all steps of the application including uploading photo ID, authorizing a background check, and reviewing wavier forms. 3. Respond to an email from the Volunteer Services team to set up a brief phone interview Organization: American Red Cross National Capital & Greater Chesapeake Region Purpose: As an American Red Cross volunteer, assist with tasks in a clinical setting and support staff in a variety of direct and indirect patient care activities. Help enhance the morale of patients. Responsibilities: Deliver excellent customer service and positively impact patient and family experiences as an ambassador to the clinic. Specific duties vary, may include: Administrative tasks, answering phones, filing, data entry; Patient assistance, greeting, escorting, mobility assistance, information and referral; Surgical prep, runner, charting, and preparing patients. Maintain professionalism and confidentiality.Qualifications: Military Base access preferred; Must be 18 years of age; Must be a permanent resident or US citizen; COVID vaccination required; Must be willing to complete additional security clearance (could take several weeks to months); Good communication skills, including listening skills, customer service and administrative skills required; Able to work well with many different personality types; Able to stand and walk for long periods of time; Comfortable using the Metro as parking is not available at Walter Reed.Time Commitment: At least 4+ hours per week, for at least 1 year, Monday- Friday during business hours.
Application Instructions: 1. Create a Red Cross ID. 2. Complete all steps of the application including uploading photo ID, authorizing a background check, and reviewing wavier forms. 3. Respond to an email from the Volunteer Services team to set up a brief phone interview Organization: American Red Cross National Capital & Greater Chesapeake Region Opportunity Type: Volunteer Date: Is Ongoing Zip Code: 20814 Allow Groups: No |