Purpose: As an American Red Cross volunteer, assist with tasks in a clinical setting and support staff in a variety of direct and indirect patient care activities. Help enhance the morale of patients.
Responsibilities:
- Deliver excellent customer service and positively impact patient and family experiences as an ambassador to the clinic.
- Specific duties vary, may include:
- Administrative tasks, answering phones, filing, data entry;
- Patient assistance, greeting, escorting, mobility assistance, information and referral;
- Surgical prep, runner, charting, and preparing patients.
- Maintain professionalism and confidentiality.
Qualifications:
- Military Base access preferred;
- Must be 18 years of age;
- Must be a permanent resident or US citizen;
- COVID vaccination required;
- Must be willing to complete additional security clearance (could take several weeks to months);
- Good communication skills, including listening skills, customer service and administrative skills required;
- Able to work well with many different personality types;
- Able to stand and walk for long periods of time;
- Comfortable using the Metro as parking is not available at Walter Reed.
Time Commitment:
At least 4+ hours per week, for at least 1 year, Monday- Friday during business hours.
Application Instructions:
2. Complete all steps of the application including uploading photo ID, authorizing a background check, and reviewing wavier forms.
3. Respond to an email from the Volunteer Services team to set up a brief phone interview