This position supports the Regional Disaster Cycle Services department. Provide Follow up and Recovery Planning Services, including referrals, for individuals and households following regional events - primarily home fires.
Key Responsibilities:
- Conduct follow-up for clients within 72 hours of case being opened by Disaster Action Team or Caseworker.
- May also conduct Intake and provide Financial Assistance to qualified clients if case was not opened by DAT
- Conduct Follow-up and Recovery Planning Services.
- Provide Internal Referrals and External Referrals.
- Assist with problem-solving and advocacy upon request
- Use RC Care to document services according to the Client Care Program Standards and Procedures and RC Care Job Tools. Services may be provided in person or virtually.
- Work with community recovery partners to plan for community recovery needs and long-term recovery activities. May also have a REC/CARE/SA GAP in addition to steady state role.
Qualifications
- Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities. Preferred qualifications: Able to treat clients with care, comfort and concern.
- Demonstrated commitment to the mission of the American Red Cross.
- Demonstrated ability to work well in stressful situations and in a team-oriented setting.
- Demonstrated interest in learning about community resource organizations.
- Treats people equitably and works effectively with diverse populations
- Comfortable with technology Training Required: Disaster Cycle Services: An Overview RC Care: Caseworker Curriculum
Time Commitment Flexibility is required please: Minimum of 6-8 hours per week or more Availability 2-3 days of the week, flexible hours Monday through Friday preferred, some weekends
- Minimum length of appointment: 1 year, renewable
- **Must be comfortable with computers and technology
- **Bi-lingual (Spanish-speaking) volunteers needed. **
