Virtual Volunteer Opportunity - IT Support

Volunteer Opportunity: IT Support Volunteer (Remote)

About Grace Helping Hands
Grace Helping Hands (GHH) is a grassroots nonprofit founded in 2024 to restore dignity and hope to homeless women and children by providing hygiene kits and feminine care products. We partner with shelters, pantries, and crisis centers across Montgomery County, Howard County, Prince George’s County, Baltimore City, and Washington, DC. Since launching, we’ve distributed hundreds of kits — offering comfort, care, and connection to those most in need.

Position: IT Support Volunteer
We are seeking an attentive and motivated volunteer who is passionate about using technology to support a meaningful cause. Your expertise will help ensure that our systems run efficiently so our team can focus on serving the community.

What We’re Looking For:
Volunteers with skills or experience in:
- IT support and troubleshooting
- Software and platform management (Microsoft 365 preferred)
- Basic system maintenance or setup
- Comfort assisting non-technical users with tech-related issues

What You’ll Do:
- Provide technical support to staff and volunteers to ensure smooth system operations
- Assist team members with account setup, access, and troubleshooting
- Help manage updates or small technology upgrades
- Maintain organization and accessibility of shared files and online tools
- Recommend system improvements or tools that enhance team efficiency

Time Commitment:
⏰ 4-6 hours per week