About Grace Helping Hands Grace Helping Hands is a nonprofit on a mission to provide hygiene kits and feminine products to homeless women and children. Behind our mission is a small but passionate team that depends on reliable, secure cloud-based tools to keep operations running smoothly. We're looking for a skilled Cloud IT Administrator to help us do that — and in doing so, directly support some of the most vulnerable members of our community.
What You'll Do As our volunteer Cloud IT Administrator, you'll be the go-to resource for keeping our Microsoft 365 and Google Workspace environments running securely and efficiently:
- Administer Microsoft 365 — Teams, SharePoint, OneDrive, Exchange Online, licenses, and security settings
- Administer Google Workspace — Gmail, Drive, Docs, Groups, Admin console, and security policies
- Manage user accounts, permissions, and groups across both platforms
- Monitor security, compliance, and access controls, following industry best practices
- Support staff with day-to-day cloud tools and troubleshooting
- Manage onboarding and offboarding processes, including license management
- Document systems and maintain an IT knowledge base to ensure continuity
- Recommend and implement cloud-based solutions that improve team collaboration and efficiency
What We're Looking For
- Hands-on professional experience with Microsoft 365 / Azure AD and Google Workspace administration
- Solid understanding of cloud security, identity management, and access best practices
- Ability to troubleshoot and provide remote technical support
- Strong communication skills and a team-first mindset
- A commitment of at least one year (flexible schedule, fully remote)
Bonus Points If You Have
- Experience with third-party integrations such as Zoom, Slack, or Okta
- Scripting or automation skills (PowerShell, Google Apps Script)
- Familiarity with cloud reporting or analytics tools
Why Volunteer With Us
- Make a real, tangible difference for homeless women and children in our community
- Put your cloud IT expertise to meaningful use in a nonprofit setting
- Work on your own schedule — fully remote and flexible
- Be part of a dedicated, mission-driven team that values your contribution
How to Apply Interested? We'd love to hear from you!
Please send a brief introduction and your relevant experience to volunteer@gracehelpinghands.org with the subject line "Cloud IT Administrator Volunteer."
We'll be in touch within two (2) business days.
This is a virtual opportunity. All communication will be via email, except on limited circumstances via google meet. We will provide you with a GHH email account that you are required to use.
Not approved for MCPS SSL hours.
Effective 01/01/2026 --<< All adults age 18 and older are ask to commit to a minimum of one year of service. These roles require consistency, professionalism, and a long-term commitment to supporting the mission of Grace Helping Hands.
Thank you for considering this opportunity to give back. Your expertise can help us expand our reach and serve more individuals in need.
