Volunteer Position: Transportation - Ride Driver
Need: Montgomery County office opening Spring 2022. Varies. Rides are requested primarily during traditional office hours. Some requests are made for early evenings and weekends.
Description: The Ride Driver transports PIC members to non-emergency medical appointments and errands.
Duties and Responsibilities:
- Transport PIC members safely using the volunteer’s own vehicle.
- Remember that all rides must be requested through the office and remind riders of the policy if asked for a ride directly.
- When accepting a ride assignment from PIC, record all information.
- Call the rider at least 24 hours prior to the ride. Confirm ALL details, and ask what time the rider needs to be picked up to get to the requested destination in time. (The office always provides the appointment time, not the pick-up time.)
- Arrive 5 to 10 minutes prior to the agreed time and wear the PIC badge.
- Inform PIC following the ride to report hours, miles, type of stop(s) and share any concerns, successes, or stories.
- Inform PIC immediately if a ride needs to be cancelled. If the office is closed, call the rider.
- Discuss bad weather or the threat of bad weather with the rider. Cancel the ride if necessary and inform both the rider and the office.
- Call 911 in the case of emergency, and notify PIC.
- Keep names, addresses, and information about members of PIC confidential.
- Drivers may offer an arm for gentle support. Riders must be able to get into and out of a car unaided.
- Don’t transport anyone in addition to the rider, unless it’s been approved by the office and a waiver of liability has been signed. Children are never to be transported.
Ride Driver Criteria: Ride Drivers must be a member of PIC and have an understanding of PIC and its culture to enable effective interactions on the phone and in the office. The Ride Driver will honor the confidentiality of our members and staff and conduct themselves in a manner that is appropriate to a business office.
Qualifications: Must have a good driving record and pass a background investigation. Supervision: Mobility Staff
