Officers of the Day (ODs) respond to Bethesda-area clients who request an emergency food delivery, need financial assistance to prevent eviction or utility cut-off, or need assistance with paying for prescription medications. ODs work at least one day a month from their home or office and monitor the Bethesda Help secure phone line by calling in for messages several times during the hours of 9:00 AM to 4:00 PM. ODs then return client calls to determine if they reside in our service area and if they are eligible for services. ODs provide referrals in cases where we cannot provide services.
ODs must have a cellphone or landline. Volunteer phone numbers remain private. Access to a computer and computer literacy is required in order to create a report of the calls received. Training is provided.
